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Meet The Team

We’re the opposite of ordinary! We scale innovation to our client’s budget and goals – and roadmap your implementation success. We’re the originators of the Education Enterprise Scorecard, benchmarking continuing education success and sustainability. We study your market, find revenue opportunities, ensure your opertional model skillfully supports your expansion. We’ve synthesized learning science research into design models that we’ve operationalized to deliver best-in-class results to our clients. And transforming learners is our favorite. Let’s create events and education that drives your competitive advantage.

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Founder & CEO

Tracy King (they/them) MA, CAE

Professional Interests: Neuroinclusion, workforce development trends, EdTech, accessible and inclusive experience design 

Personal Interests: Family, travel, meditation, reading, candles, digital nomad adventures

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Senior Operations Manager

Lacey McCloud (she/her), Certified Director of Operations

Professional Interests: Data science, data analytics, and obtaining the PMP certification

Personal Interests: Traveling with my family, gardening, new food and drink recipes and digital planning

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Senior Learning Assessment Strategist

Kimberly Douglass (she/her), PhD 

Professional Interests: EdFuturism, market research for educational innovation, microlearning, neurodiversity & user experience, intergenerational mentorship

Personal Interests: Neurographic art

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Content Strategist 

Susanna Gauger (she/her)

Professional Interest: Engaging customers though telling impactful stories

Personal interest: Exploring new places

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Senior Instructional Designer

Rachel Buczynski (she/her), M.S.Ed, CAE

Professional Interests: The application of adult learning theory to educational & event planning; analysing and improving planning systems; facilitating lifelong learning as a part of equity 

Personal Interests: Time with family, friends, and dogs; RVing and hiking; karaoke; searching for fun finds at secondhand stores 

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Senior Instructional Designer

Manuel Calderon (he/him) M.Ed

Professional Interests: Leveraging simulation for experiential learning across diverse disciplines with a focus on enhancing practical competence, fostering critical thinking, and promoting collaborative skills in education

Personal Interests: Grilling, basketball, hiking and finding  joy in the art of barbecue

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Instructional Designer

Maria Cruz (she/her), MS ED

Professional Interests: Designing innovative and engaging learning experiences that address challenges and improve performance

Personal Interests: Ballroom dancing, Pure Barre® fitness, action-adventure fiction, horror movies, and creating children's coloring books

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Instructional Designer

Andrea Lythgoe (she/her) MS

Professional Interest: Learning more about using microlearning delivered regularly over time for training 

Personal Interests: Nature photography using unusual techniques like selective focus, intentional blur, and double exposure

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Instructional Designer

Daniel Santos (he/him)

Professional Interests. Creating courses using Rise/Storyline, eLearning, ILT, and Spanish translation of learning resources. Currently researching Ethics in corporate training

Personal Interests: Traveling to new places with my partner, board games, trying new foods and beverages, and going on nature walks

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Senior Instructional Designer

Cate Sheehan (she/her) M.Ed

Professional Interests: Exploring new tools and ways to use old tools to facilitate learning

Personal Interests: Family, movies (sci-fi and indie), as well as tap dancing and soapmaking

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Instructional Designer

Jamie West-Sardo (she/her), MS

Professional Interests: Microlearning, gamification, narrative-based education

Personal Interests: Baking, forest bathing, embroidery, speculative fiction

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Senior Technical Writer

Heather Pillsbury (she/her)

Professional Interests: Developing and enhancing client documentation and communications with a focus on clarity and usability for the appropriate audience

Personal Interests: Reading, cooking, traveling, hiking, biking, camping, listening to music, learning Spanish, collecting coffee mugs, and snuggling with cats

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Program Coordinator + Podcast Producer

Jasmine Kilgore (she/her)

Professional Interest: UX design

Personal Interests: Traveling with my family to new places

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PR & Brand Partnerships

Keturah Harris (she/her)

Professional Interests: Digital storytelling,  public relations, and cultivating brand partnerships

Personal Interests: Makeup artistry, concerts, and travel

Partner with Us 

Let's coordinate a conversation about your project or innovation, and transform challenges into competitive advantages.

© 2026 by InspirEd, LLC  / #womanownedbusiness #neuroinclusion #diversity #equity #inclusion #InclusiveCE  

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